CompTIA A+ (Core Series)

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

IT support professionals work with critical-path teams, including security operations center (SOC) team members, cloud and network administrators, and applications analysts. These teams offer a glimpse of future options and a gateway to career advancement. CompTIA A+ is the key to unlocking these options and setting you on the IT career pathway of your choosing.

• The new CompTIA A+ emphasizes the technologies and skills IT pros need to support a hybrid workforce.
• CompTIA A+ reflects the increased reliance on SaaS applications for remote work.
• The new CompTIA A+ focuses more than before on troubleshooting and how to remotely diagnose and correct common software, hardware or connectivity problems.
• A+ focuses on changing core technologies from cloud infrastructure and IoT device security to data management and scripting.
• Technicians encounter multiple operating systems on a regular basis, and A+ now covers the major systems, their use cases, and how to keep them running properly.
• CompTIA A+ reflects the changing nature of the job role, where many tasks are sent to specialized providers. Certified personnel are able to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors.

CompTIA A+ validates the skills required to:

• Install and configure end-user devices and software
• Connect devices to networks
• Perform basic cybersecurity mitigations
• Troubleshoot common problems to diagnose and resolve issues
• Demonstrate basic knowledge of scripting, the cloud, and virtualization

• Help Desk Tech
• Desktop Support Specialist
• Field Service Technician
• Help Desk Technician
• Associate Network Engineer
• System Support Technician
• Junior Systems Administrator

None

The CompTIA A+ Core 1 (220-1101) exam covers five domains:

• Mobile devices (15%)
• Networking (20%)
• Hardware (25%)
• Virtualization and Cloud Computing (11%)
• Hardware and Network Troubleshooting (29%)

The CompTIA A+ Core 2 (220-1102) exam covers four domains:

• Operating Systems (31%)
• Security (25%)
• Software Troubleshooting (22%)
• Operational Procedures (22%)