Collaboration | NIL Learning

Work the way you want from anywhere

Connect, communicate, and collaborate securely and reliably.

Keep your organization connected with seamless collaboration across distributed teams. No matter where employees are located, organizations are seeking stronger employee engagement and customer experiences to enable more productivity and greater business agility. More effective collaboration helps organizations work smarter.

Remote work

The collaboration platform to enable remote working built to scale quickly and securely across your organization.

Remote office

Bring high-quality video, whiteboarding, and AI to your remote office spaces for business class working.

Remote agents

A rapidly deployable cloud contact center solution can have your agents working from home in as little as 5 days.

Remote IT administration

Manage, analyze, troubleshoot, and secure your collaboration devices and services across your organization.

Jump right in with Associate level training

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CCNA

The CCNA certification validates your skills and knowledge in network fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability.

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CCNA

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Then move up with a Professional level certification

CCNP - CLCOR

CCNP - CLACCM

CCNP - CLCOR

IImplementing and Operating Cisco Collaboration Core Technologies

CCNP - clica

CCNP - CLACCM

CCNP - CLCOR

Implementing Cisco Collaboration Applications

CCNP - CLACCM

Implementing Cisco Advanced Call Control and Mobility Services

CLCOR (pdf)

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CLICA (pdf)

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CLACCM (pdf)

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CCNP - clcei

CCNP - CLAUTO

CCNP - clcei

Implementing Cisco Collaboration Cloud and Edge Solutions

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CCNP - CLAUTO

CCNP - clcei

CCNP - CLAUTO

Automating Cisco Collaboration Solutions

CLCEI (pdf)

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CLAUI (pdf)

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Advanced Collaboration Training

VII

UCCXD

This course provides you with the necessary knowledge and skills to implement a complete Cisco TelePresence solution, and integration of on-premise with cloud solutions.

UCCXD

This course provides students with hands-on experience and knowledge of tasks typically performed during contact centre deployment

QoS

UCCXD

QoS

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

VII (pdf)

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UCCXD (pdf)

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QoS (pdf)

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HCSF

UCSEC

HCSF

This course introduces you to the Cisco Hosted Collaboration Service (HCS) environment and the roles of the data centre, aggregation, fulfillment, and application architecture.

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UCSEC

HCSF

UCSEC

This coures teaches you the features and mechanisms to secure voice signaling and communications and to mitigate attacks against Cisco Unified Communications networks.

HCSF (pptx)

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UCSEC (pdf)

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