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Cisco Collaboration Certification Training can be found here:

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Deploying Cisco Unified Contact Centre Express (UCCXD)

Cisco Unified Contact Centre Express provides a secure, available, and sophisticated contact centre solution for up to 400 agents and IVR ports that’s easy to deploy and manage.

Deploying Cisco Unified Contact Centre Enterprise (DUCCE)

Cisco Customer Care solutions empower businesses to deliver a Connected Digital Experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels.

Cisco Meeting Server Intermediate (COLLAB250)

Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace.

Cisco Meeting Server Advanced (COLLAB350)

Cisco Meeting Server scales easily for small or large deployments. Meetings scale across multiple platforms, optimizing bandwidth and cutting costs. You can start small and add capacity as needed.

NIL_UCCXD (pdf)

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NIL_DUCCE (pdf)

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NIL_COLLAB250 (pdf)

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NIL_COLLAB350 (pdf)

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